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ARTHUR TAYLOR
Mr. Taylor is a service professional whose personable disposition, knowledge, and genuine interest in customer satisfaction has all contributed towards his success as a valued member of our Team.
Contact Arthur today at EXT.: 109

GENERAL AFFAIRS/HUMAN RESOURCES


ALLISON SIMONS
Ms. Simons ensures that the continuity of our cultural values, policies, and business practices are maintained across all departmental personnel. She combines her extensive corporate and education experience with an enthusiasm for customer satisfaction. As a Certified Microsoft Trainer and key member of our E-Commerce development team, Ms. Simons is able and available to take inquiries or answer any questions you may have regarding your overall MAO experience.
Contact Allison at EXT.: 112

FINANCE


MARIANNE EAGAN
Ms. Eagan provides fiscal governance and manages the day-to-day financial management of the business. For customer or partner inquiries involving Account Status, Receivables, Payables, or any other financial related matter, Ms. Eagan is available to support your needs.
Contact Marianne at EXT.: 107

WAREHOUSE & SERVICE


JOE FIATO
Mr. Fiato serves as Warehouse Supervisor and ensures that all order fulfillment processes and procedures are effective and compliant in maintaining the service level commitments that we have with each one of our customers. Joe is knowledgeable and available to answer or expedite all inquiries relating to order status or logisitcs.
Contact Joe at EXT.: 103

STEVE NOCITO
Mr. Nocito supports the order fulfillment and service level requirements of the Warehouse Operations. Further, Steve is dedicated to our Instrument Repair and Services department ensuring that all returns for instrument sharpening and repair are tracked and processed in a timely and efficient manner. Steve is a helpful and loyal resource ready to provide any information you may need regarding your order status.
Contact Steve at EXT.: 103

CONTACT US

Phone: 800-255-3525

Fax: 856-719-1069

Email: info@midatlanticortho.com

MidAtlantic Orthodontics, Inc.

1008 Industrial Drive

Suite D

West Berlin, NJ 08091

No matter what device or time of day is most convenient for you to access the products and information you need, we’ve made it possible for you to connect with us 24/7. Whether you prefer to speak with a live person, or interact on your own remotely, MAO has a channel through which to Contact Us.


CUSTOMER RELATIONS

At MAO, we value our relationships and take the satisfaction of our customers and partners very seriously. As a result, we consider the group that provides front line service more as the Customer Relations department, and see their function as providing you with the most pleasant, informative, and fulfilling all around experience possible.


FAQ'S

Easy, click here

Yes, after we identify your account as an IDD customer, a MAO customer service rep will tag your account to receive your current prices. To expedite this process, please contact MAO right away.

No. You will not need to set up another account. MAO will contact you to help you find your IDD products and apply your discounts. Please contact MAO if you haven't heard from us.

There are two ways to locate products:

Go to “Our Products” on the top left of the tool bar, select from the drop down menu and browse products by category.

Use the search feature and find products by name, type or the product number.

Items are saved for you until you remove them or checkout. That’s the beauty of it. As you see items you’re running low on items, continue to build the list. Then process when you’re ready.

Absolutely! You can have as many shipping addresses associated with your account as you choose. Simply add additional addresses in the account information section. You can also select/change the address at the time of checkout.

American Express, MasterCard, Visa, PayPal.

Invoicing is available to qualified customers. Please contact a representative at (800) 255-3525 to see if your practice qualifies.

Easier and more convenient than it has ever been

Whenver you are ready to restock, the intuitive MAO Oncommand Dashboard automatically prioritizes the products that make sense for you and your practice.

Available whenever, wherever and however you want to do business, MidAtlanticOrtho.com puts you in complete command. Unlike an online supplier, MAO then helps you track your inventory, store products as needed and even anticipate future needs. This Dashboard is accessed from the “my account/history” tab found in the top right hand corner of the screen.


NEW IDEAS

At MidAtlantic Orthodontics, we believe that the exchange of new ideas and direct feedback from our customers is the best way to innovate solutions most meaningful to you, as well as how we support them as part of our process.

As a result, we are affording this platform for you to express and share your thoughts, ideas, and feedback with us.


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TESTIMONIALS

At MAO, we consider your testimonials of what has worked positively for you and your practice as an important form of Contact with both us and our community.

Please feel free to submit any nuggets, gems, tips, or testimonial here so that we can assist other members of our community to benefit from your experience.


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